Delivery
Delivery times vary based on location and product availability. Standard delivery usually takes 3-7 business days, while express delivery options may be available upon request.
Yes, you can opt for store pickup. Please check with our customer service team to confirm availability before visiting.
Yes, we offer weekend deliveries depending on your location. Additional charges may apply for weekend and holiday deliveries.
Next-day delivery is subject to stock availability and order placement cut-off times. If your order was placed after the cut-off time or there were unforeseen delays, it may arrive later.
Payment
Ordering is easy! Browse our website, select your desired items, add them to your cart, proceed to checkout, and follow the payment instructions.
We accept all major credit cards, including Visa, MasterCard, and American Express.
Yes, we also accept bank transfers and cash on delivery for certain locations.
Yes, all our prices are inclusive of VAT unless stated otherwise.
Your Oder
You can track your order status using the tracking link sent to your email or by contacting our support team.
If you have any concerns, please reach out to our customer support via email or phone, and we will address your issue promptly
Yes, you can check the status of your order through your account dashboard or contact our customer service for real-time updates.
Yes, you can pay online and collect your order from our store at your convenience.
Refunds & Returns
If you’re not satisfied with your purchase, you can return the item within 7 days, provided it is in its original condition. Please contact our support team for return instructions.
Once we receive your returned item, we will send you a confirmation email and process your refund or exchange.
For any issues, please reach out to our customer service team via email or phone. We strive to resolve complaints as quickly as possible.
If you receive a damaged item, please contact us immediately with photos of the damage. We will arrange a replacement or refund as per our policy.
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Services & Installation
Yes, we provide professional furniture installation and assembly services to ensure your furniture is set up correctly.
Yes, you can schedule a convenient time for installation. Our team will coordinate with you to confirm availability.
Yes, we specialize in curtain and window treatment installations, as well as wallpaper fixing and feature wall creation.
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General Questions
We offer high-quality furniture, expert installation services, and a customer-centric approach to ensure your complete satisfaction.
Yes, our experienced interior designers can help you select the perfect furniture, curtains, and wallpaper for your space.
You can reach us via phone at +971551944948 or email us at homezonefurnituresllc@gmail.com.